Terra Vista Realty Testimonials
Our family was moving from out-of-state and had a very limited amount of time to find a home. Lyn Palmer exceeded all of our expectations. She truly listened to us to understand our needs and priorities. We are veteran home buyers, having been through the process a number of times. She allowed us to do our own research while providing critical background information. She also introduced new homes and communities for our consideration that we had not thought of on our own. She was flexible and gave us plenty of her time during our stressful house-hunting trip. She was responsive to our calls and texts. In the end, she sat with us at the closing table and helped oversee a successful transaction just 3.5 weeks after first contacting her. We were very pleased with her service and delighted that we saved so much in the process. We can offer our unqualified recommendation. Thanks Lyn.
-Ryan and Brittany B.
I recently worked with Tom, to sell my home and purchase a new home. Tom was integral in the success of selling our home quickly. He made recommendations to stage the home and ensure we reviewed multiple offers at or above asking price. Tom's expertise and dedication to his clients, was critical when the home we purchased ran into some very big roadblocks with the builder. Tom was our advocate and trusted advisor during a stressful closing, in which the builder was initially very resistant to addressing the issues. Tom managed this entire process and didn't stop pressing the builder until all of our concerns were addressed and the house closed. Tom is by far the best Realtor I have every worked with and is the best "gift" you can give yourself when buying or selling a home.
-Scott B. and Kelly B.
We can't thank Tom and Lyn enough for helping us to find our perfect home. Being from out-of-state, we relied heavily upon them and they delivered! We felt like they had our backs the entire time and helped guide us through the process. We ended up with a beautiful home in a terrific neighborhood with great schools. They made themselves available anytime and handled the multitude of questions and coordinated the majority of the process for us. We would highly recommend them to anyone!
-David and Karen P.
My family and I were so grateful for the service that Terra Vista delivered. Lyn Palmer was both our buying and selling agent. She was professional, wonderful with communication, and kind. Lyn made the process of finding a home fun and no stress. She was always on time and helped make sure that closing ran smooth on both homes. My sister in Wisconsin (who is a real estate agent) recommended Lyn to someone she knew was moving to the area based on our experience. I will recommend Lyn as a real estate agent to anyone I know looking to buy or sell a home.
We located Tom via the web and were impressed by his services and that he would offer a Realtor rebate for us the buyers. His sincerity and care was one of the many aspects that made us choose him as our agent. He is very caring, personable, and has a professional attitude that mixed with his experience as a professional builder made the buying process much easier for us. He is also very patient, organized and knowledgeable in his field. Since he became our representative, he provided us with constant phone and e-mail updates.
What a person looks for in an agent is someone who is looking after the customer's bottom line, and I dare say, Tom was always there to give us sound and honest advice regarding our property.
Therefore, We wholeheartedly recommend Tom to anyone who is looking for someone who will give them an honest assessment of the value and condition of a property, advice on how to deal with the unexpected, and who will go out of his way to make the buying of a property a smooth one.
Thank you Tom!
-Edgar C. and Jose M.
I just wanted to take a minute to say thanks for all your help in selling
our home. Every aspect , from market analysis & pricing our home correctly
to the final closing was handled professionally & in a timely manner. I felt
informed of everything going on during the selling process & confident all
the details were being taken care of. Bottom line. Our home sold quickly &
we saved a lot of money. Thank you Tom Palmer - Terra Vista Realty.
Reduced fees definitely don't mean reduced service. Tom was fantastic to work with.
We used his services as both a buyer's agent and a seller's agent. He gave us great advice and was very knowledgeable.
He even crawled under our home to examine our foundation. We received an offer in about 15 days from listing our home.
I would recommend Tom Palmer to anyone buying or selling a home.
We relocated to the Lake Norman Area and purchased a New Construction Home in a master planned community. We found Terra Vista Realty and Tom Palmer online. I assumed that with New Construction the Realtor didn’t do much. Since it was new construction, all he had to do is sign in with the Builder. He proceeded to explain to me how there was a lot more to his services than I realized…..That was an understatement. Tom become our Guardian Angel in the tumultuous world of New Home Construction. With Tom’s expert knowledge of all phases of Construction, he guided us through our most difficult construction challenges. Tom helped us select the best lot and floorplan, he designed a better driveway plan that was approved by our builder. He did several walkthroughs and pointed out many mistakes that the builder corrected. He recommended a pre-drywall and final inspector who was superb. Tom’s knowledge helped us demand that the builder raise their standards. Many of our neighbors are still needing major things fixed after closing. We have not. Because of Tom’s expertise we were able to catch the mistakes and have the repairs completed before we closed. Words can’t begin to explain how thankful we are that we found Tom. I honestly don’t know what we would have done without him.
-Frank and Ana B.
Terra Vista Realty was a pleasure to work with and exceeded our expectations. Put simply, we received twice the service for
half the price. We bought and sold our homes with Lyn Palmer. She was professional, courteous, smart, organized and very timely
with communication. She had our house under contract in 25 days. We chose Terra Vista for the discounted commission and were
pleasantly surprised with the exceptional service.
We used Terra Vista for both a home purchase and to sell our house. Tom was our agent on the buy side: we looked at both new construction and existing homes in a variety of neighborhoods. His knowledge as a builder was very useful, as he was able to quickly give us some perspective on common building practices, things to look out for, and estimate prices of various options and improvements. The purchase transaction went very well, and so we used Terra Vista again to sell our previous house. Lyn provided great service in getting the house listed and priced correctly. She was responsive to all of our questions, and made suggestions for getting the sale done, but never pressured us. I am recommending Terra Vista to our friends in the area, for full service at very reasonable commission rates.
Moving from out of state, we used Tom as a buyer’s agent.
There are three real reasons why we enjoyed having him as our realtor.
First of all, Tom’s demeanor and ability to sense our needs and our desires.
He is good at judging when to step in as well as when not to.
Also, the fact that he is an experienced contractor adds a whole new depth and insight to the real estate process.
Not only can he look at a house and discuss market features and value, but also recognize specific facets of construction and what it means to home ownership.
That is a comfort level no other real estate agent or broker has ever been able to provide us.
Finally, no one can argue with Tom’s discount.
-Chuck & Deborah S.
My husband and I are very pleased with the personalized service we
received from Lyn Palmer. She was a wonderful real estate agent who is
very knowledgeable about the area where we chose to purchase a home.
Lyn was always available to answer the questions we had throughout the
purchasing process. The 1.5% buyer incentive was wonderful and paid for
our entire closing costs. I would highly recommend using Lyn and Terra
Vista Realty. I would definitely recommend her to all my family and
friends who are in need of a real estate agent.
-Christie and Joe H.
With the service we got from Terra Vista it is hard to imagine how anyone else would provide a better service. We worked with Lyn and were happy every step of the way. All the procedures and conditions were explained upfront. Viewings were arranged efficiently. She pointed out things that we should take note during showings… Lyn recommended a housing inspector and an attorney, both of whom we are happy with. Lyn negotiated with the seller’s agent and got all the repair work we wanted. Also when there was a concern of a minor termite damage Tom came to inspect. (Tom is a builder as well.) So we are happy both because of the service we got plus the few thousand we saved!
Lyn was referred to us by a trusted friend and she exceeded our high expectations…. We have had very few buying experiences that would top this one. The rebate is a very nice added bonus. I would recommend Lyn and Terra Vista to my family and friends.
-Bobby and Jennifer V.
My wife and I selected Tom Palmer of Terra Vista Realty to be our realtor, and it was one of the smartest decisions we made in our home search process. Here's why - Tom, in addition to being a licensed realtor, also constructs new homes. This unique combination of skill and experience qualifies Tom to serve his clients in a very special way. Did Tom's dual background as a builder and realtor benefit me as his client? You bet it did!!! Let tell you how. Tom, during the final walkthrough of our new home, found three code violations missed by our builder and the county! That's right... three code violations! The builder initially contested the validity of Tom's claims. However, once Tom furnished the actual building codes pertinent to each issue, the builder relented and fixed each issue inline with proper construction standards. There is NO way I would have known the issues existed even though they were in plain sight. Tom's keen eye, construction experience and willingness to act on my behalf -- as my realtor -- saved me thousands in future improvement expenses! How many realtors know the building code book like the back of their hand?
Lyn is a phenomenal realtor! She helped us buy a house while we were relocating from Raleigh to Charlotte. She was flexible and was able to schedule showings for us while we were back and forth between Charlotte and Raleigh. She was patient and helped us put in two offers on two different houses. Both sellers were representing themselves and she negotiated on our behalf directly with the sellers. She went above and beyond making sure all the legal contracts were taken care of on both ends. Lyn is professional, smart, looks out for her clients best interest, easy to communicate with, and a pleasure to work with! She provided more than twice the service than any other realtor we have worked with in the past for half the cost. The 1.5% buyer incentive was great and allowed us to pay for all our closing costs. We are so happy that we found Terra Vista Realty and Lyn Palmer! We will highly recommend her to anyone that we know looking at buying or selling a house.
-Jeremy & Laura H.
As an experienced seller I have handled multiple transactions myself. I recently moved to the West Coast and desired broker assistance to complete the deal.
Tom's service was outstanding and absolutely on-par with the full commission agencies for a fraction of the price.
If you are selling a property you are wasting money if you don't use Tom. Whether you've sold one house or 100 Tom Palmer is the way to go.
We were first-time home sellers when we met Tom through the Terra Vista website.
We had been active on the market for eight months with a major realty company in the Charlotte area before listing with Tom.
In all 8 months with a full service realtor we never received the service, activity level, or quality offers that Tom was able to secure in a manner of 6 weeks.
Our only regret is not having listed with Tom earlier.
Our sale was not without a few bumps and Tom went above and beyond our expectations with excellent negotiations and level-headed reasoning though and beyond our closing.
We highly recommend his marketing based on his ability to move our house so quickly.
We can also strongly recommend his negotiating abilities and ease with which he worked with all parities to ensure our house closed under favorable conditions.
I worked with Lyn on the purchase of my home in Charlotte. She was a pleasure to work with, helping with visiting the properties and looking after my interests at all times. Would thoroughly recommend her.
When it came to the sale of our home, we thought that going with one of the bigger real estate firms in Charlotte would produce the quickest and best results. Sadly, that was not the case and after 6 months of feeling like a number vs. a client, we opted for a change.
We ended up moving from Charlotte back to Florida, while our house was still on the market, which you can imagine would cause some additional worry. Fortunately, before we left, we decided to change listing agents and called upon Tom to handle the sale of our home. He did an excellent job communicating with us and staying on top of the details until our home sold.
Tom has been a pleasure to work with and we would definitely recommend him to anyone seeking a professional, yet personable agent to sell their home. With Tom, "reduced commission" does not mean "reduced service".
-Jim and Kenya R.
Tom was very professional, courteous and forthcoming at all times. I felt like my interests were always being protected and that details were being followed-through on.
I received excellent service from listing my property with Terra Vista Realty. Not only does the firm give excellent service and is easy to work with but it also gives excellent knowledge
for today’s marketing needs. I got the price that I was looking for in less than 30 days from the listing date and my property closed
in only 8 days from it being under contract!
Tom helped sell our house. He provided professional and honest service, advising us on what was the best way to approach the sale and the offers that came. With Tom's guidance we were able to complete the sale smoothly and with no surprises. Thanks Tom!
Tom Palmer of Terra Vista Realty is an excellent realtor. He is very knowledgeable concerning his trade. Tom really knows his market well and is a joy to work with. Highly Recommended.
Terra Vista Realty provided me the service of other full commission agencies at a great value.
I had a contract signed before the listing expired and Mr. Palmer was honest, easy to work with and reach once I had moved.